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Wootric integration

Measure and boost customer happiness. Use Wootric from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in WootricTrigger Wootric Survey
Illustrative flow built from Wootric’s real triggers and actions.

Zoft + Wootric

What Zoft can do with Wootric.

  • 01Voice agentsA phone agent can use Wootric actions such as Trigger Wootric Survey during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Wootric while it talks to the customer.
  • 03WorkflowsUse Wootric as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use Wootric actions on its own, and ask for your approval before it sends or changes anything important.

Actions 1

Things Zoft can do in Wootric.

  • Trigger Wootric SurveyTrigger a survey from Wootric

Setup

Connect Wootric in three steps.

  1. 01ConnectChoose Wootric in Connections and approve access in the Wootric sign-in window. Zoft never sees your password.
  2. 02Put it to workAdd Wootric as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ

Wootric on Zoft, answered.

What can Zoft do with Wootric?

Zoft supports 1 action for Wootric. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Wootric to Zoft?

Choose Wootric in Connections and approve access in the Wootric sign-in window. Zoft never sees your password.

Can a voice agent or chat agent use Wootric?

Yes. Once Wootric is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Wootric without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Wootric to work in your operation.