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Zoom integration

Video conferencing, web conferencing, webinars, screen sharing. Use Zoom from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in ZoomCreate Zoom Meeting
  4. AndCreate Zoom Meeting Registrant
Illustrative flow built from Zoom’s real triggers and actions.

Zoft + Zoom

What Zoft can do with Zoom.

  • 01Voice agentsA phone agent can use Zoom actions such as Create Zoom Meeting and Create Zoom Meeting Registrant during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Zoom while it talks to the customer.
  • 03WorkflowsUse Zoom as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use Zoom actions on its own, and ask for your approval before it sends or changes anything important.

Actions 5

Things Zoft can do in Zoom.

  • Custom API CallMake a custom API call to a specific endpoint
  • Find Zoom MeetingRetrieve the details of an existing meeting or webinar.
  • Create Zoom MeetingCreate a new Zoom Meeting
  • Update Zoom MeetingUpdate the details of an existing meeting.
  • Create Zoom Meeting RegistrantCreate and submit a user's registration to a meeting.

Setup

Connect Zoom in three steps.

  1. 01ConnectChoose Zoom in Connections and approve access in the Zoom sign-in window. Zoft never sees your password.
  2. 02Put it to workAdd Zoom as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Communication

FAQ

Zoom on Zoft, answered.

What can Zoft do with Zoom?

Zoft supports 5 actions for Zoom. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Zoom to Zoft?

Choose Zoom in Connections and approve access in the Zoom sign-in window. Zoft never sees your password.

Can a voice agent or chat agent use Zoom?

Yes. Once Zoom is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Zoom without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Zoom to work in your operation.