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Airtable integration

Low‒code platform to build apps. Use Airtable from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withNew Record
  2. ZoftAgent or workflow decides what happens next
  3. Then in AirtableCreate Base
  4. AndCreate Table
Illustrative flow built from Airtable’s real triggers and actions.

Zoft + Airtable

What Zoft can do with Airtable.

  • 01Voice agentsA phone agent can use Airtable actions such as Create Base and Create Table during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Airtable while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Record” happens in Airtable, or use Airtable as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Airtable actions on its own, and ask for your approval before it sends or changes anything important.

Actions 15

Things Zoft can do in Airtable.

  • Custom API CallMake a custom API call to a specific endpoint
  • Find BaseFind a base by its name or a keyword.
  • Find TableFind a table in a given base by its name.
  • Create BaseCreate a new base with a specified table structure.
  • Find Airtable RecordFind a record in airtable
  • Clean RecordClears fields in a record. Empty values will clear the corresponding fields.
  • Create TableCreate a new table in an existing base.
  • Create Airtable RecordAdds a record into an airtable
  • Delete Airtable RecordDeletes a record in airtable
  • Update Airtable RecordUpdate a record in airtable
Show all 15
  • Get Base SchemaRetrieve the schema for a specific base, including all its tables and fields.
  • Find Table by IDGet a table's details and schema using its ID.
  • Get Record by IDRetrieve a single record from a table by its unique ID.
  • Add Comment to RecordAdds a comment to an existing record.
  • Upload File to ColumnUploads a file to attachment type column.

Triggers 2

Events in Airtable that can start a workflow.

  • New RecordTriggers when a new record is added to the selected table.
  • New or Updated RecordTriggers when a record is created or updated in selected table.

Setup

Connect Airtable in three steps.

  1. 01ConnectChoose Airtable in Connections and paste an API key from your Airtable account.
  2. 02Put it to workAdd Airtable as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Productivity

FAQ

Airtable on Zoft, answered.

What can Zoft do with Airtable?

Zoft supports 15 actions and 2 triggers for Airtable. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Airtable to Zoft?

Choose Airtable in Connections and paste an API key from your Airtable account.

Can a voice agent or chat agent use Airtable?

Yes. Once Airtable is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Airtable without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Airtable to work in your operation.