Bitly integration
URL shortening and link management platform with analytics. Use Bitly from Zoft voice agents, chat agents, workflows and AI employees.
- Starts with
New Bitlink Created - ZoftAgent or workflow decides what happens next
- Then in BitlyCreate Bitlink
- AndCreate QR Code
Zoft + Bitly
What Zoft can do with Bitly.
- 01Voice agentsA phone agent can use Bitly actions such as Create Bitlink and Create QR Code during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Bitly while it talks to the customer.
- 03WorkflowsStart a workflow when “New Bitlink Created” happens in Bitly, or use Bitly as any step on the canvas.
- 04AI employeesAn AI employee can find and use Bitly actions on its own, and ask for your approval before it sends or changes anything important.
Actions 6
Things Zoft can do in Bitly.
- Create BitlinkShorten a long URL with optional customization.
- Create QR CodeGenerate a customized QR code for a Bitlink.
- Update BitlinkModify properties of an existing Bitlink.
- Archive BitlinkArchive a Bitlink to stop redirects.
- Custom API CallMake a custom API call to a specific endpoint
- Get Bitlink DetailsRetrieve metadata for a Bitlink.
Triggers 1
Events in Bitly that can start a workflow.
- New Bitlink CreatedFires when a new Bitlink is created.
Setup
Connect Bitly in three steps.
- 01ConnectChoose Bitly in Connections and enter the account details Bitly asks for, such as a store name or token.
- 02Put it to workAdd Bitly as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Bitly on Zoft, answered.
What can Zoft do with Bitly?
Zoft supports 6 actions and 1 trigger for Bitly. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Bitly to Zoft?
Choose Bitly in Connections and enter the account details Bitly asks for, such as a store name or token.
Can a voice agent or chat agent use Bitly?
Yes. Once Bitly is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Bitly without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.