Buffer integration

Schedule, publish and analyze social media posts across multiple channels with Buffer. Use Buffer from Zoft voice agents, chat agents, workflows and AI employees.

API key
3 actions
3 triggers

Get early access Talk to sales

Starts withNew Channel
ZoftAgent or workflow decides what happens next
Then in BufferCreate Idea
AndCreate Post

Illustrative flow built from Buffer’s real triggers and actions.

Zoft + Buffer

What Zoft can do with Buffer.

01Voice agentsA phone agent can use Buffer actions such as Create Idea and Create Post during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Buffer while it talks to the customer.
03WorkflowsStart a workflow when “New Channel” happens in Buffer, or use Buffer as any step on the canvas.
04AI employeesAn AI employee can find and use Buffer actions on its own, and ask for your approval before it sends or changes anything important.

Actions 3

Things Zoft can do in Buffer.

Create IdeaSave a new idea to your Buffer Idea Bank.
Create PostCreate a post in Buffer and add it to the queue, share it next, share it now, or schedule it for a custom time.
Custom API CallMake a custom API call to a specific endpoint

Triggers 3

Events in Buffer that can start a workflow.

New ChannelTriggers when a new channel is connected to your Buffer organization.
New Sent PostTriggers when a Buffer post is successfully published.
New Queue ItemTriggers when a new post is queued in Buffer.

Setup

Connect Buffer in three steps.

01ConnectChoose Buffer in Connections and paste an API key from your Buffer account.
02Put it to workAdd Buffer as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

See all in Marketing

FAQ

Buffer on Zoft, answered.

What can Zoft do with Buffer?

Zoft supports 3 actions and 3 triggers for Buffer. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Buffer to Zoft?

Choose Buffer in Connections and paste an API key from your Buffer account.

Can a voice agent or chat agent use Buffer?

Yes. Once Buffer is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Buffer without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Buffer to work in your operation.