Contiguity integration
Communications for what you're building. Use Contiguity from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 3 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Contiguity
Send SMS/MMS - AndSend iMessage
Zoft + Contiguity
What Zoft can do with Contiguity.
- 01Voice agentsA phone agent can use Contiguity actions such as Send SMS/MMS and Send iMessage during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Contiguity while it talks to the customer.
- 03WorkflowsUse Contiguity as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Contiguity actions on its own, and ask for your approval before it sends or changes anything important.
Actions 3
Things Zoft can do in Contiguity.
- Send SMS/MMSSend a text message
- Send iMessageSend an iMessage
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect Contiguity in three steps.
- 01ConnectChoose Contiguity in Connections and paste an API key from your Contiguity account.
- 02Put it to workAdd Contiguity as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Contiguity on Zoft, answered.
What can Zoft do with Contiguity?
Zoft supports 3 actions for Contiguity. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Contiguity to Zoft?
Choose Contiguity in Connections and paste an API key from your Contiguity account.
Can a voice agent or chat agent use Contiguity?
Yes. Once Contiguity is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Contiguity without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.