Chatbase integration
Build and manage AI chatbots with custom sources. Use Chatbase from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 5 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Chatbase
Send Prompt to Chatbot - AndCreate Chatbot
Zoft + Chatbase
What Zoft can do with Chatbase.
- 01Voice agentsA phone agent can use Chatbase actions such as Send Prompt to Chatbot and Create Chatbot during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Chatbase while it talks to the customer.
- 03WorkflowsUse Chatbase as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Chatbase actions on its own, and ask for your approval before it sends or changes anything important.
Actions 5
Things Zoft can do in Chatbase.
- List All ChatbotsRetrieves a list of all chatbots.
- Create ChatbotCreates a new chatbot.
- Custom API CallMake a custom API call to a specific endpoint
- Send Prompt to ChatbotSends a prompt to the chatbot to generate a response.
- Search Conversations by QuerySearches for conversations from a specific chatbot.
Setup
Connect Chatbase in three steps.
- 01ConnectChoose Chatbase in Connections and paste an API key from your Chatbase account.
- 02Put it to workAdd Chatbase as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Chatbase on Zoft, answered.
What can Zoft do with Chatbase?
Zoft supports 5 actions for Chatbase. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Chatbase to Zoft?
Choose Chatbase in Connections and paste an API key from your Chatbase account.
Can a voice agent or chat agent use Chatbase?
Yes. Once Chatbase is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Chatbase without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.