Deepgram integration

Deepgram is an AI-powered speech recognition platform that provides real-time transcription, text-to-speech, and audio analysis capabilities. Use Deepgram from Zoft voice agents, chat agents, workflows and AI employees.

API key
5 actions

Get early access Talk to sales

Starts withA call, a chat message or a schedule
ZoftAgent or workflow decides what happens next
Then in DeepgramCreate Summary
AndCreate Transcription (Callback)

Illustrative flow built from Deepgram’s real triggers and actions.

Zoft + Deepgram

What Zoft can do with Deepgram.

01Voice agentsA phone agent can use Deepgram actions such as Create Summary and Create Transcription (Callback) during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Deepgram while it talks to the customer.
03WorkflowsUse Deepgram as a step on the workflow canvas, alongside the other apps in your stack.
04AI employeesAn AI employee can find and use Deepgram actions on its own, and ask for your approval before it sends or changes anything important.

Actions 5

Things Zoft can do in Deepgram.

List ProjectsRetrieves a list of all projects associated with the account.
Create SummaryProduces a summary of the content from an audio file.
Text to SpeechConverts text to audio file.
Custom API CallMake a custom API call to a specific endpoint
Create Transcription (Callback)Creates a transcription using a callback URL.

Setup

Connect Deepgram in three steps.

01ConnectChoose Deepgram in Connections and paste an API key from your Deepgram account.
02Put it to workAdd Deepgram as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

See all in AI and models

FAQ

Deepgram on Zoft, answered.

What can Zoft do with Deepgram?

Zoft supports 5 actions for Deepgram. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Deepgram to Zoft?

Choose Deepgram in Connections and paste an API key from your Deepgram account.

Can a voice agent or chat agent use Deepgram?

Yes. Once Deepgram is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Deepgram without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Deepgram to work in your operation.