ClickSend SMS integration
Cloud-based messaging platform for sending SMS, MMS, voice, email, and more. Use ClickSend SMS from Zoft voice agents, chat agents, workflows and AI employees.
- Username and password
- 10 actions
- 1 trigger
- Starts with
New Incoming SMS - ZoftAgent or workflow decides what happens next
- Then in ClickSend SMSSend MMS
- AndSend SMS
Zoft + ClickSend SMS
What Zoft can do with ClickSend SMS.
- 01Voice agentsA phone agent can use ClickSend SMS actions such as Send MMS and Send SMS during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update ClickSend SMS while it talks to the customer.
- 03WorkflowsStart a workflow when “New Incoming SMS” happens in ClickSend SMS, or use ClickSend SMS as any step on the canvas.
- 04AI employeesAn AI employee can find and use ClickSend SMS actions on its own, and ask for your approval before it sends or changes anything important.
Actions 10
Things Zoft can do in ClickSend SMS.
- Send MMSSend one or more MMS messages.
- Send SMSSend one or more SMS messages.
- Create ContactCreates a new contact in a contact list.
- Delete ContactDeletes a contact from a contact list.
- Update ContactUpdates an existing contact in a contact list.
- Custom API CallMake a custom API call to a specific endpoint
- Find Contact ListFinds for contact list based on name.
- Create Contact ListCreates a new contact list.
- Find Contact by EmailFinds contact by email address.
- Find Contact by PhoneFinds contact by phone number.
Triggers 1
Events in ClickSend SMS that can start a workflow.
- New Incoming SMSTriggers when a new SMS message is received.
Setup
Connect ClickSend SMS in three steps.
- 01ConnectChoose ClickSend SMS in Connections and enter the username and password for your ClickSend SMS account.
- 02Put it to workAdd ClickSend SMS as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
ClickSend SMS on Zoft, answered.
What can Zoft do with ClickSend SMS?
Zoft supports 10 actions and 1 trigger for ClickSend SMS. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect ClickSend SMS to Zoft?
Choose ClickSend SMS in Connections and enter the username and password for your ClickSend SMS account.
Can a voice agent or chat agent use ClickSend SMS?
Yes. Once ClickSend SMS is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in ClickSend SMS without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.