LobsterMail integration
Email infrastructure for AI agents — create inboxes, send and receive email, search, threads, and webhooks. Use LobsterMail from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 10 actions
- 5 triggers
- Starts with
New Email Received - ZoftAgent or workflow decides what happens next
- Then in LobsterMailSend Email
- AndCreate Inbox
Zoft + LobsterMail
What Zoft can do with LobsterMail.
- 01Voice agentsA phone agent can use LobsterMail actions such as Send Email and Create Inbox during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update LobsterMail while it talks to the customer.
- 03WorkflowsStart a workflow when “New Email Received” happens in LobsterMail, or use LobsterMail as any step on the canvas.
- 04AI employeesAn AI employee can find and use LobsterMail actions on its own, and ask for your approval before it sends or changes anything important.
Actions 10
Things Zoft can do in LobsterMail.
- Get EmailGet a single email with full body content.
- Get InboxGet details for a single inbox including its address, status, and settings.
- Send EmailSend an email from one of your LobsterMail inboxes. Requires a verified account (Tier 1+).
- Get AccountGet account details including subscription tier, usage, and sending limits.
- List EmailsList emails in a specific inbox.
- Create InboxCreate a new email inbox on LobsterMail.
- Delete InboxPermanently delete an inbox and release its address. This action cannot be undone.
- List InboxesList all email inboxes on the account.
- Search EmailsSearch emails across inboxes using full-text search and optional filters. Rate limited to 30 requests/minute.
- Custom API CallMake a custom API call to a specific endpoint
Triggers 5
Events in LobsterMail that can start a workflow.
- New Email ReceivedTriggers instantly when a new email is received in an inbox.
- Email SentTriggers when an outbound email is successfully delivered. Use for audit logs, CRM updates, or confirming delivery.
- New Email ThreadTriggers when a brand-new conversation (thread) is started in an inbox.
- Thread Reply ReceivedTriggers when someone replies to an existing email thread. Useful for follow-up and support automation.
- Email BouncedTriggers when an outbound email fails to deliver. Use this to update CRM records, retry with a different address, or alert your team.
Setup
Connect LobsterMail in three steps.
- 01ConnectChoose LobsterMail in Connections and paste an API key from your LobsterMail account.
- 02Put it to workAdd LobsterMail as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
LobsterMail on Zoft, answered.
What can Zoft do with LobsterMail?
Zoft supports 10 actions and 5 triggers for LobsterMail. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect LobsterMail to Zoft?
Choose LobsterMail in Connections and paste an API key from your LobsterMail account.
Can a voice agent or chat agent use LobsterMail?
Yes. Once LobsterMail is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in LobsterMail without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.