Cloutly integration
Review Management Tool. Use Cloutly from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 2 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Cloutly
Send Review Invite
- And
Custom API Call
Zoft + Cloutly
What Zoft can do with Cloutly.
- 01Voice agentsA phone agent can use Cloutly actions such as Send Review Invite and Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Cloutly while it talks to the customer.
- 03WorkflowsUse Cloutly as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Cloutly actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in Cloutly.
- Custom API CallMake a custom API call to a specific endpoint
- Send Review InviteSends a review invite to your customer.
Setup
Connect Cloutly in three steps.
- 01ConnectChoose Cloutly in Connections and paste an API key from your Cloutly account.
- 02Put it to workAdd Cloutly as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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Cloutly on Zoft, answered.
What can Zoft do with Cloutly?
Zoft supports 2 actions for Cloutly. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Cloutly to Zoft?
Choose Cloutly in Connections and paste an API key from your Cloutly account.
Can a voice agent or chat agent use Cloutly?
Yes. Once Cloutly is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Cloutly without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.