Brevo integration
Formerly Sendinblue, is a SaaS solution for relationship marketing. Use Brevo from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 2 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Brevo
Create or Update Contact - AndCustom API Call
Zoft + Brevo
What Zoft can do with Brevo.
- 01Voice agentsA phone agent can use Brevo actions such as Create or Update Contact and Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Brevo while it talks to the customer.
- 03WorkflowsUse Brevo as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Brevo actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in Brevo.
- Custom API CallMake a custom API call to a specific endpoint
- Create or Update ContactCreate or update an existing contact
Setup
Connect Brevo in three steps.
- 01ConnectChoose Brevo in Connections and paste an API key from your Brevo account.
- 02Put it to workAdd Brevo as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Brevo on Zoft, answered.
What can Zoft do with Brevo?
Zoft supports 2 actions for Brevo. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Brevo to Zoft?
Choose Brevo in Connections and paste an API key from your Brevo account.
Can a voice agent or chat agent use Brevo?
Yes. Once Brevo is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Brevo without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.