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Facebook Pages integration

Manage your Facebook pages to grow your business. Use Facebook Pages from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in Facebook PagesCreate Page Post
  4. AndCreate Page Photo
Illustrative flow built from Facebook Pages’s real triggers and actions.

Zoft + Facebook Pages

What Zoft can do with Facebook Pages.

  • 01Voice agentsA phone agent can use Facebook Pages actions such as Create Page Post and Create Page Photo during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Facebook Pages while it talks to the customer.
  • 03WorkflowsUse Facebook Pages as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use Facebook Pages actions on its own, and ask for your approval before it sends or changes anything important.

Actions 3

Things Zoft can do in Facebook Pages.

  • Create Page PostCreate a post on a Facebook Page you manage
  • Create Page PhotoCreate a photo on a Facebook Page you manage
  • Create Page VideoCreate a video on a Facebook Page you manage

Setup

Connect Facebook Pages in three steps.

  1. 01ConnectChoose Facebook Pages in Connections and approve access in the Facebook Pages sign-in window. Zoft never sees your password.
  2. 02Put it to workAdd Facebook Pages as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Marketing

FAQ

Facebook Pages on Zoft, answered.

What can Zoft do with Facebook Pages?

Zoft supports 3 actions for Facebook Pages. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Facebook Pages to Zoft?

Choose Facebook Pages in Connections and approve access in the Facebook Pages sign-in window. Zoft never sees your password.

Can a voice agent or chat agent use Facebook Pages?

Yes. Once Facebook Pages is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Facebook Pages without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Facebook Pages to work in your operation.