GoodMem integration
Store documents as memories with vector embeddings and perform similarity-based semantic retrieval using GoodMem. Use GoodMem from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 5 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in GoodMem
Create Space - AndCreate Memory
Zoft + GoodMem
What Zoft can do with GoodMem.
- 01Voice agentsA phone agent can use GoodMem actions such as Create Space and Create Memory during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update GoodMem while it talks to the customer.
- 03WorkflowsUse GoodMem as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use GoodMem actions on its own, and ask for your approval before it sends or changes anything important.
Actions 5
Things Zoft can do in GoodMem.
- Get MemoryFetch a specific memory record by its ID, including metadata, processing status, and optionally the original content.
- Create SpaceCreate a new space or reuse an existing one. A space is a logical container for organizing related memories, configured with embedders that convert text to vector embeddings
- Create MemoryStore a document as a new memory in a space. The memory is processed asynchronously - chunked into searchable pieces and embedded into vectors. Accepts a file or plain text.
- Delete MemoryPermanently delete a memory and its associated chunks and vector embeddings.
- Retrieve MemoriesPerform similarity-based semantic retrieval across one or more spaces. Returns matching chunks ranked by relevance, with optional full memory definitions.
Setup
Connect GoodMem in three steps.
- 01ConnectChoose GoodMem in Connections and enter the account details GoodMem asks for, such as a store name or token.
- 02Put it to workAdd GoodMem as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
GoodMem on Zoft, answered.
What can Zoft do with GoodMem?
Zoft supports 5 actions for GoodMem. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect GoodMem to Zoft?
Choose GoodMem in Connections and enter the account details GoodMem asks for, such as a store name or token.
Can a voice agent or chat agent use GoodMem?
Yes. Once GoodMem is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in GoodMem without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.