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Insighto.ai integration

AI-powered platform for capturing forms, conversations, and data sources with automated processing and outbound communications. Use Insighto.ai from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withNew Contact
  2. ZoftAgent or workflow decides what happens next
  3. Then in Insighto.aiCreate Campaign
  4. AndAdd Text Blob Into Data Source
Illustrative flow built from Insighto.ai’s real triggers and actions.

Zoft + Insighto.ai

What Zoft can do with Insighto.ai.

  • 01Voice agentsA phone agent can use Insighto.ai actions such as Create Campaign and Add Text Blob Into Data Source during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Insighto.ai while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Contact” happens in Insighto.ai, or use Insighto.ai as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Insighto.ai actions on its own, and ask for your approval before it sends or changes anything important.

Actions 4

Things Zoft can do in Insighto.ai.

  • Add Text Blob Into Data SourceInserts a large text blob into an existing data source
  • Upsert ContactCreate or update a contact using email or phone number
  • Create CampaignCreate a new outbound call campaign
  • Make Outbound CallInitiate an outbound call to a phone number using a configured widget

Triggers 3

Events in Insighto.ai that can start a workflow.

  • New ContactTriggers when a new contact is created
  • New ConversationFires when an existing conversation is updated with a new message
  • New Captured FormFires when a new form submission is captured in Insighto.ai

Setup

Connect Insighto.ai in three steps.

  1. 01ConnectChoose Insighto.ai in Connections and paste an API key from your Insighto.ai account.
  2. 02Put it to workAdd Insighto.ai as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

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FAQ

Insighto.ai on Zoft, answered.

What can Zoft do with Insighto.ai?

Zoft supports 4 actions and 3 triggers for Insighto.ai. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Insighto.ai to Zoft?

Choose Insighto.ai in Connections and paste an API key from your Insighto.ai account.

Can a voice agent or chat agent use Insighto.ai?

Yes. Once Insighto.ai is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Insighto.ai without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Insighto.ai to work in your operation.

Get early accessTalk to sales