Instasent integration
Use Instasent in Zoft workflows, voice agents, chat agents and AI employees. Use Instasent from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 3 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Instasent
Add Event - AndDelete Contact
Zoft + Instasent
What Zoft can do with Instasent.
- 01Voice agentsA phone agent can use Instasent actions such as Add Event and Delete Contact during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Instasent while it talks to the customer.
- 03WorkflowsUse Instasent as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Instasent actions on its own, and ask for your approval before it sends or changes anything important.
Actions 3
Things Zoft can do in Instasent.
- Add EventAdd a contact event
- Delete ContactDelete a single contact by User ID
- Add/Update contactAdd or update a single contact
Setup
Connect Instasent in three steps.
- 01ConnectChoose Instasent in Connections and enter the account details Instasent asks for, such as a store name or token.
- 02Put it to workAdd Instasent as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Instasent on Zoft, answered.
What can Zoft do with Instasent?
Zoft supports 3 actions for Instasent. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Instasent to Zoft?
Choose Instasent in Connections and enter the account details Instasent asks for, such as a store name or token.
Can a voice agent or chat agent use Instasent?
Yes. Once Instasent is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Instasent without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.