Knock integration
Notification infrastructure for developers. Manage users, trigger workflows, and track messages. Use Knock from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 7 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Knock
Get User - AndGet Message
Zoft + Knock
What Zoft can do with Knock.
- 01Voice agentsA phone agent can use Knock actions such as Get User and Get Message during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Knock while it talks to the customer.
- 03WorkflowsUse Knock as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Knock actions on its own, and ask for your approval before it sends or changes anything important.
Actions 7
Things Zoft can do in Knock.
- Get UserRetrieve a user from Knock by their ID.
- Delete UserDelete a user from Knock by their ID.
- Get MessageRetrieve a Knock message by its ID.
- Identify UserCreate or update a user in Knock.
- List MessagesList Knock messages with optional filters and pagination.
- Custom API CallMake a custom API call to a specific endpoint
- Trigger WorkflowTrigger a Knock notification workflow for one or more recipients.
Setup
Connect Knock in three steps.
- 01ConnectChoose Knock in Connections and paste an API key from your Knock account.
- 02Put it to workAdd Knock as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More communication integrations.
See all in Communication
Sign in with OAuthGmailCommunication7 actions · 4 triggers
Username and passwordTwilioCommunication7 actions · 5 triggers
API keyDiscordCommunication16 actions · 2 triggers
Sign in with OAuthMicrosoft TeamsAnalytics and BI16 actions · 4 triggers
Sign in with OAuthSlackCommunication28 actions · 14 triggers
API keyAidbaseCustomer support7 actions · 8 triggers
FAQ
Knock on Zoft, answered.
What can Zoft do with Knock?
Zoft supports 7 actions for Knock. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Knock to Zoft?
Choose Knock in Connections and paste an API key from your Knock account.
Can a voice agent or chat agent use Knock?
Yes. Once Knock is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Knock without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.