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Letta integration

Letta is the platform for building stateful agents: open AI with advanced memory that can learn and self-improve over time. Use Letta from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withNew Message
  2. ZoftAgent or workflow decides what happens next
  3. Then in LettaSend Message to Agent
  4. AndCreate Identity
Illustrative flow built from Letta’s real triggers and actions.

Zoft + Letta

What Zoft can do with Letta.

  • 01Voice agentsA phone agent can use Letta actions such as Send Message to Agent and Create Identity during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Letta while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Message” happens in Letta, or use Letta as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Letta actions on its own, and ask for your approval before it sends or changes anything important.

Actions 4

Things Zoft can do in Letta.

  • Get IdentitiesSearches for identities in your Letta Project
  • Create IdentityCreates a Letta identity
  • Send Message to AgentSend message to an agent
  • Create Agent From TemplateCreates an agent from a template

Triggers 2

Events in Letta that can start a workflow.

  • New AgentTriggers when a new agent is created
  • New MessageTriggers when an agent uses send_message

Setup

Connect Letta in three steps.

  1. 01ConnectChoose Letta in Connections and enter the account details Letta asks for, such as a store name or token.
  2. 02Put it to workAdd Letta as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in AI and models

FAQ

Letta on Zoft, answered.

What can Zoft do with Letta?

Zoft supports 4 actions and 2 triggers for Letta. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Letta to Zoft?

Choose Letta in Connections and enter the account details Letta asks for, such as a store name or token.

Can a voice agent or chat agent use Letta?

Yes. Once Letta is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Letta without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Letta to work in your operation.