Missive integration
Use Missive in Zoft workflows, voice agents, chat agents and AI employees. Use Missive from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 6 actions
- 5 triggers
- Starts with
New Contact - ZoftAgent or workflow decides what happens next
- Then in MissiveCreate Task
- AndCreate Contact
Zoft + Missive
What Zoft can do with Missive.
- 01Voice agentsA phone agent can use Missive actions such as Create Task and Create Contact during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Missive while it talks to the customer.
- 03WorkflowsStart a workflow when “New Contact” happens in Missive, or use Missive as any step on the canvas.
- 04AI employeesAn AI employee can find and use Missive actions on its own, and ask for your approval before it sends or changes anything important.
Actions 6
Things Zoft can do in Missive.
- Create TaskCreate a task that can be standalone or associated with a conversation
- Find ContactSearch for contacts by text, email, name, or any contact information
- Create ContactAdd a new contact within a specified contact book
- Update ContactModify fields for an existing contact
- Custom API CallMake a custom API call to a specific endpoint
- Create Draft/PostCreate a draft message or post in Missive, with option to send
Triggers 5
Events in Missive that can start a workflow.
- New CommentTriggers when new comments are added to conversations
- New ContactTriggers when new contacts are added to contact books
- New MessageTriggers when new messages are received (email, SMS, WhatsApp, Facebook, etc.)
- New Contact BookTriggers when new contact books are created
- New Contact GroupTriggers when new contact groups are created
Setup
Connect Missive in three steps.
- 01ConnectChoose Missive in Connections and paste an API key from your Missive account.
- 02Put it to workAdd Missive as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Missive on Zoft, answered.
What can Zoft do with Missive?
Zoft supports 6 actions and 5 triggers for Missive. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Missive to Zoft?
Choose Missive in Connections and paste an API key from your Missive account.
Can a voice agent or chat agent use Missive?
Yes. Once Missive is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Missive without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.