Omni HR integration
Smart, all-in-one HR platform for managing employees, time tracking, and HR workflows. Use Omni HR from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 5 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Omni HR
Get Employee Details by System ID - AndGet Employee Direct Reports
Zoft + Omni HR
What Zoft can do with Omni HR.
- 01Voice agentsA phone agent can use Omni HR actions such as Get Employee Details by System ID and Get Employee Direct Reports during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Omni HR while it talks to the customer.
- 03WorkflowsUse Omni HR as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Omni HR actions on its own, and ask for your approval before it sends or changes anything important.
Actions 5
Things Zoft can do in Omni HR.
- Custom API CallMake a custom API call to a specific endpoint
- Get Employee Details by System IDRetrieves detailed employee information using their system ID
- Get Employee Direct ReportsRetrieves a list of employees who directly report to the specified employee
- Get Employee System ID by EmailSearches for an employee by email and returns their system ID and user ID
- Get Employee Organizational ChartRetrieves employee organizational relationships including the complete management chain, direct reports, and peers
Setup
Connect Omni HR in three steps.
- 01ConnectChoose Omni HR in Connections and enter the account details Omni HR asks for, such as a store name or token.
- 02Put it to workAdd Omni HR as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More people and hr integrations.
See all in People and HR
FAQ
Omni HR on Zoft, answered.
What can Zoft do with Omni HR?
Zoft supports 5 actions for Omni HR. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Omni HR to Zoft?
Choose Omni HR in Connections and enter the account details Omni HR asks for, such as a store name or token.
Can a voice agent or chat agent use Omni HR?
Yes. Once Omni HR is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Omni HR without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.