Omnisend integration

All-in-one ecommerce marketing platform for email, SMS, and push notification campaigns with powerful automation and segmentation. Use Omnisend from Zoft voice agents, chat agents, workflows and AI employees.

API key
6 actions

Get early access Talk to sales

Starts withA call, a chat message or a schedule
ZoftAgent or workflow decides what happens next
Then in OmnisendSend Customer Event
AndCreate or Update Contact

Illustrative flow built from Omnisend’s real triggers and actions.

Zoft + Omnisend

What Zoft can do with Omnisend.

01Voice agentsA phone agent can use Omnisend actions such as Send Customer Event and Create or Update Contact during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Omnisend while it talks to the customer.
03WorkflowsUse Omnisend as a step on the workflow canvas, alongside the other apps in your stack.
04AI employeesAn AI employee can find and use Omnisend actions on its own, and ask for your approval before it sends or changes anything important.

Actions 6

Things Zoft can do in Omnisend.

Get ContactRetrieve a contact by their contact ID.
List ContactsRetrieve a paginated list of contacts from Omnisend.
List CampaignsRetrieve a list of email campaigns.
Custom API CallMake a custom API call to a specific endpoint
Send Customer EventSend a customer event to Omnisend. Events track customer behavior and trigger automations (e.g. welcome emails, abandoned cart reminders). Use predefined events or create custom ones.
Create or Update ContactCreate a new contact or update an existing contact in Omnisend. If a contact with the same email already exists, it will be updated.

Setup

Connect Omnisend in three steps.

01ConnectChoose Omnisend in Connections and paste an API key from your Omnisend account.
02Put it to workAdd Omnisend as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

See all in Marketing

FAQ

Omnisend on Zoft, answered.

What can Zoft do with Omnisend?

Zoft supports 6 actions for Omnisend. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Omnisend to Zoft?

Choose Omnisend in Connections and paste an API key from your Omnisend account.

Can a voice agent or chat agent use Omnisend?

Yes. Once Omnisend is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Omnisend without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Omnisend to work in your operation.