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PollyBot AI integration

Automate lead management with PollyBot AI chatbot integration. Use PollyBot AI from Zoft voice agents, chat agents, workflows and AI employees.

Get early accessTalk to sales
  1. Starts withNew Lead
  2. ZoftAgent or workflow decides what happens next
  3. Then in PollyBot AICreate Lead
  4. AndUpdate Lead
Illustrative flow built from PollyBot AI’s real triggers and actions.

Zoft + PollyBot AI

What Zoft can do with PollyBot AI.

  • 01Voice agentsA phone agent can use PollyBot AI actions such as Create Lead and Update Lead during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update PollyBot AI while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Lead” happens in PollyBot AI, or use PollyBot AI as any step on the canvas.
  • 04AI employeesAn AI employee can find and use PollyBot AI actions on its own, and ask for your approval before it sends or changes anything important.

Actions 5

Things Zoft can do in PollyBot AI.

  • Get LeadRetrieves a specific lead by ID.
  • List LeadsRetrieves a list of leads with filtering.
  • Create LeadCreates a new lead in your PollyBot chatbot.
  • Delete LeadPermanently deletes a lead from your PollyBot chatbot.
  • Update LeadUpdates an existing lead. Supports partial updates.

Triggers 1

Events in PollyBot AI that can start a workflow.

  • New LeadTriggers when a new lead is created in PollyBot AI chatbot.

Setup

Connect PollyBot AI in three steps.

  1. 01ConnectChoose PollyBot AI in Connections and enter the account details PollyBot AI asks for, such as a store name or token.
  2. 02Put it to workAdd PollyBot AI as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

More ai and models integrations.

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FAQ

PollyBot AI on Zoft, answered.

What can Zoft do with PollyBot AI?

Zoft supports 5 actions and 1 trigger for PollyBot AI. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect PollyBot AI to Zoft?

Choose PollyBot AI in Connections and enter the account details PollyBot AI asks for, such as a store name or token.

Can a voice agent or chat agent use PollyBot AI?

Yes. Once PollyBot AI is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in PollyBot AI without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put PollyBot AI to work in your operation.

Get early accessTalk to sales