Recall.ai integration

Use Recall.ai in Zoft workflows, voice agents, chat agents and AI employees. Use Recall.ai from Zoft voice agents, chat agents, workflows and AI employees.

Account details
4 actions

Get early access Talk to sales

Starts withA call, a chat message or a schedule
ZoftAgent or workflow decides what happens next
Then in Recall.aiSend Chat Message
Andcreate bot

Illustrative flow built from Recall.ai’s real triggers and actions.

Zoft + Recall.ai

What Zoft can do with Recall.ai.

01Voice agentsA phone agent can use Recall.ai actions such as Send Chat Message and create bot during the call, then hand off to a person when it should.
02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Recall.ai while it talks to the customer.
03WorkflowsUse Recall.ai as a step on the workflow canvas, alongside the other apps in your stack.
04AI employeesAn AI employee can find and use Recall.ai actions on its own, and ask for your approval before it sends or changes anything important.

Actions 4

Things Zoft can do in Recall.ai.

create botCreates a new bot that will join a meeting
Retrieve BotGet details about a specific bot instance
Custom API CallMake a custom API call to a specific endpoint
Send Chat MessageCauses the bot to send a message in the meeting chat

Setup

Connect Recall.ai in three steps.

01ConnectChoose Recall.ai in Connections and enter the account details Recall.ai asks for, such as a store name or token.
02Put it to workAdd Recall.ai as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

See all in AI and models

FAQ

Recall.ai on Zoft, answered.

What can Zoft do with Recall.ai?

Zoft supports 4 actions for Recall.ai. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Recall.ai to Zoft?

Choose Recall.ai in Connections and enter the account details Recall.ai asks for, such as a store name or token.

Can a voice agent or chat agent use Recall.ai?

Yes. Once Recall.ai is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Recall.ai without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Recall.ai to work in your operation.