Smaily integration
Use Smaily in Zoft workflows, voice agents, chat agents and AI employees. Use Smaily from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 3 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Smaily
Create or Update Subscriber - AndGet Subscriber
Zoft + Smaily
What Zoft can do with Smaily.
- 01Voice agentsA phone agent can use Smaily actions such as Create or Update Subscriber and Get Subscriber during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Smaily while it talks to the customer.
- 03WorkflowsUse Smaily as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Smaily actions on its own, and ask for your approval before it sends or changes anything important.
Actions 3
Things Zoft can do in Smaily.
- Get Subscriberretrieves detailed subscriber information for a given email address.
- Custom API CallMake a custom API call to a specific endpoint
- Create or Update SubscriberCreates a new subscriber or update an existing subscriber by email.
Setup
Connect Smaily in three steps.
- 01ConnectChoose Smaily in Connections and enter the account details Smaily asks for, such as a store name or token.
- 02Put it to workAdd Smaily as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Smaily on Zoft, answered.
What can Zoft do with Smaily?
Zoft supports 3 actions for Smaily. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Smaily to Zoft?
Choose Smaily in Connections and enter the account details Smaily asks for, such as a store name or token.
Can a voice agent or chat agent use Smaily?
Yes. Once Smaily is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Smaily without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.