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Telegram Bot integration

Build chatbots for Telegram. Use Telegram Bot from Zoft voice agents, chat agents, workflows and AI employees.

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  1. Starts withNew message
  2. ZoftAgent or workflow decides what happens next
  3. Then in Telegram BotSend Media
  4. AndSend Text Message
Illustrative flow built from Telegram Bot’s real triggers and actions.

Zoft + Telegram Bot

What Zoft can do with Telegram Bot.

  • 01Voice agentsA phone agent can use Telegram Bot actions such as Send Media and Send Text Message during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Telegram Bot while it talks to the customer.
  • 03WorkflowsStart a workflow when “New message” happens in Telegram Bot, or use Telegram Bot as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Telegram Bot actions on its own, and ask for your approval before it sends or changes anything important.

Actions 7

Things Zoft can do in Telegram Bot.

  • Get FileGet file information and download a file from Telegram
  • Send MediaSend a media message through a Telegram bot
  • Custom API CallMake a custom API call to a specific endpoint
  • Get Chat MemberGet member info (or null) for provided chat id and user id
  • Send Text MessageSend a message through a Telegram bot
  • Create Invite LinkCreate an invite link for a chat
  • Request Approval MessageSend an approval message to a chat and wait until the message is approved or disapproved

Triggers 1

Events in Telegram Bot that can start a workflow.

  • New messageTriggers when Telegram receives a new message

Setup

Connect Telegram Bot in three steps.

  1. 01ConnectChoose Telegram Bot in Connections and paste an API key from your Telegram Bot account.
  2. 02Put it to workAdd Telegram Bot as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.

More communication integrations.

See all in Communication

FAQ

Telegram Bot on Zoft, answered.

What can Zoft do with Telegram Bot?

Zoft supports 7 actions and 1 trigger for Telegram Bot. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Telegram Bot to Zoft?

Choose Telegram Bot in Connections and paste an API key from your Telegram Bot account.

Can a voice agent or chat agent use Telegram Bot?

Yes. Once Telegram Bot is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Telegram Bot without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Telegram Bot to work in your operation.

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