Vero integration
Vero is an event-based messaging platform. Increase conversions and customer satisfaction by sending more targeted emails. Use Vero from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 7 actions
- 11 triggers
- Starts with
New User - ZoftAgent or workflow decides what happens next
- Then in VeroCreate or Update User
- AndUpdate User Tags
Zoft + Vero
What Zoft can do with Vero.
- 01Voice agentsA phone agent can use Vero actions such as Create or Update User and Update User Tags during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Vero while it talks to the customer.
- 03WorkflowsStart a workflow when “New User” happens in Vero, or use Vero as any step on the canvas.
- 04AI employeesAn AI employee can find and use Vero actions on its own, and ask for your approval before it sends or changes anything important.
Actions 7
Things Zoft can do in Vero.
- Alias a UserChange a user's identifier by merging two user identities into one
- Delete UserDelete a user and all their properties and activities permanently. This action is irreversible.
- Track EventTrack a custom event for a user
- UnsubscribeGlobally unsubscribe a user from all communications
- Resubscribe UserGlobally resubscribe a user to all communications
- Update User TagsAdd or remove tags from a user profile
- Create or Update UserCreate a new user profile or update an existing user profile with custom properties
Triggers 11
Events in Vero that can start a workflow.
- New UserTriggered when a new user is created
- Email Sent
- Update User
- Email OpenedTriggered when an email is opened
- Email BouncedTriggered when an email bounces
- Email ClickedTriggered when an email is clicked
- Email Converted
- Email Delivered
- Email ComplainedTriggered when an email is marked as complained
- Resubscribe User
Show all 11Show fewer
- Unsubscribe User
Setup
Connect Vero in three steps.
- 01ConnectChoose Vero in Connections and paste an API key from your Vero account.
- 02Put it to workAdd Vero as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Vero on Zoft, answered.
What can Zoft do with Vero?
Zoft supports 7 actions and 11 triggers for Vero. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Vero to Zoft?
Choose Vero in Connections and paste an API key from your Vero account.
Can a voice agent or chat agent use Vero?
Yes. Once Vero is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Vero without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.