VoIPstudio integration
VoIPstudio is a complete business phone system and scalable call center. Use VoIPstudio from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 6 actions
- 7 triggers
- Starts with
New Call Recording - ZoftAgent or workflow decides what happens next
- Then in VoIPstudioSend SMS
- AndCreate Contact
Zoft + VoIPstudio
What Zoft can do with VoIPstudio.
- 01Voice agentsA phone agent can use VoIPstudio actions such as Send SMS and Create Contact during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update VoIPstudio while it talks to the customer.
- 03WorkflowsStart a workflow when “New Call Recording” happens in VoIPstudio, or use VoIPstudio as any step on the canvas.
- 04AI employeesAn AI employee can find and use VoIPstudio actions on its own, and ask for your approval before it sends or changes anything important.
Actions 6
Things Zoft can do in VoIPstudio.
- Send SMSSend new SMS resource
- Make a CallMake a call to a number in e164 format
- Make a WebcallMake a webcall from e164 number to other e164 number or extension
- Create ContactCreates a new Contact resource
- Custom API CallMake a custom API call to a specific endpoint
- Make a Call to LeadMake a leadcall from user to e164 number
Triggers 7
Events in VoIPstudio that can start a workflow.
- Call EndedTriggered when a call ends or is terminated
- Missed CallTriggered when an incoming call is not answered (missed call)
- SMS ReceivedTriggers when an SMS message is received in VoipStudio.
- Call TrackingTriggers when call associated with Call Tracking campaign visits is finished.
- DTMF ReceivedTriggered when a DTMF (Dual-Tone Multi-Frequency) tone is received during a call
- Call ConnectedTriggered when a call is connected
- New Call RecordingTriggers when a new call recording is ready for a completed call.
Setup
Connect VoIPstudio in three steps.
- 01ConnectChoose VoIPstudio in Connections and paste an API key from your VoIPstudio account.
- 02Put it to workAdd VoIPstudio as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More communication integrations.
See all in Communication
Sign in with OAuthGmailCommunication7 actions · 4 triggers
Username and passwordTwilioCommunication7 actions · 5 triggers
API keyDiscordCommunication16 actions · 2 triggers
Sign in with OAuthMicrosoft TeamsAnalytics and BI16 actions · 4 triggers
Sign in with OAuthSlackCommunication28 actions · 14 triggers
API keyAI AnswerCommunication6 actions
FAQ
VoIPstudio on Zoft, answered.
What can Zoft do with VoIPstudio?
Zoft supports 6 actions and 7 triggers for VoIPstudio. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect VoIPstudio to Zoft?
Choose VoIPstudio in Connections and paste an API key from your VoIPstudio account.
Can a voice agent or chat agent use VoIPstudio?
Yes. Once VoIPstudio is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in VoIPstudio without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.