Cisco Webex Meetings integration
Use Cisco Webex Meetings in Zoft workflows, voice agents, chat agents and AI employees. Use Cisco Webex Meetings from Zoft voice agents, chat agents, workflows and AI employees.
- Sign in with OAuth
- 6 actions
- 2 triggers
- Starts with
New room - ZoftAgent or workflow decides what happens next
- Then in Cisco Webex MeetingsCreate Room
- AndCreate Team
Zoft + Cisco Webex Meetings
What Zoft can do with Cisco Webex Meetings.
- 01Voice agentsA phone agent can use Cisco Webex Meetings actions such as Create Room and Create Team during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Cisco Webex Meetings while it talks to the customer.
- 03WorkflowsStart a workflow when “New room” happens in Cisco Webex Meetings, or use Cisco Webex Meetings as any step on the canvas.
- 04AI employeesAn AI employee can find and use Cisco Webex Meetings actions on its own, and ask for your approval before it sends or changes anything important.
Actions 6
Things Zoft can do in Cisco Webex Meetings.
- Find roomRetrieve details for a specific room by room id
- Create RoomCreate a new Webex room (space). The authenticated user is automatically added as a member.
- Create TeamCreate a new Webex team. The authenticated user is automatically added as a member.
- Find MessageRetrieve details for a specific message by message ID
- Create MessagePost a plain text or rich text message to a Webex room or send a direct message
- Custom API CallMake a custom API call to a specific endpoint
Triggers 2
Events in Cisco Webex Meetings that can start a workflow.
- New roomTriggers when a new room is created
- New meetingTriggers when a new meeting is created.
Setup
Connect Cisco Webex Meetings in three steps.
- 01ConnectChoose Cisco Webex Meetings in Connections and approve access in the Cisco Webex Meetings sign-in window. Zoft never sees your password.
- 02Put it to workAdd Cisco Webex Meetings as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Cisco Webex Meetings on Zoft, answered.
What can Zoft do with Cisco Webex Meetings?
Zoft supports 6 actions and 2 triggers for Cisco Webex Meetings. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Cisco Webex Meetings to Zoft?
Choose Cisco Webex Meetings in Connections and approve access in the Cisco Webex Meetings sign-in window. Zoft never sees your password.
Can a voice agent or chat agent use Cisco Webex Meetings?
Yes. Once Cisco Webex Meetings is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Cisco Webex Meetings without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.