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Workday integration

Cloud-based enterprise platform for human resources, finance, and planning. Use Workday from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withNew Supplier
  2. ZoftAgent or workflow decides what happens next
  3. Then in WorkdayCreate Pre-Hire
  4. AndCreate Job Requisition
Illustrative flow built from Workday’s real triggers and actions.

Zoft + Workday

What Zoft can do with Workday.

  • 01Voice agentsA phone agent can use Workday actions such as Create Pre-Hire and Create Job Requisition during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Workday while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Supplier” happens in Workday, or use Workday as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Workday actions on its own, and ask for your approval before it sends or changes anything important.

Actions 16

Things Zoft can do in Workday.

  • Change JobChanges the job for a worker in Workday.
  • Approve TaskApproves an inbox task in Workday.
  • Find SupplierFinds a supplier by ID in Workday using WQL.
  • Hire EmployeeCreates a new worker (hire) in Workday.
  • Create Pre-HireCreates a new pre-hire record in Workday.
  • Custom API CallMake a custom API call to a specific endpoint
  • Update SupplierUpdates an existing supplier in Workday.
  • Find Records (WQL)Executes a Workday Query Language (WQL) query and returns the results.
  • Find Purchase OrderFinds a purchase order by ID in Workday using WQL.
  • Find Supplier InvoiceFinds a supplier invoice by ID in Workday using WQL.
Show all 16
  • Find Supplier PaymentFinds supplier payments in Workday using WQL.
  • Create Job RequisitionCreates a new job requisition in Workday.
  • Create Time Off RequestCreates a new time off request in Workday.
  • Update Supplier InvoiceUpdates an existing supplier invoice in Workday.
  • Create Worker Time BlockCreates a new worker time block in Workday.
  • Create Supplier Credit MemoCreates a new supplier credit memo in Workday.

Triggers 10

Events in Workday that can start a workflow.

  • New SupplierTriggers when a new supplier is created in Workday.
  • Run WQL QueryTriggers when new records are returned by a Workday Query Language (WQL) query.
  • New Inbox TaskTriggers when a new inbox task is assigned in Workday.
  • New Hire CreatedTriggers when a new employee is hired in Workday.
  • Updated SupplierTriggers when a supplier is updated in Workday.
  • Employee TerminatedTriggers when an employee is terminated in Workday.
  • New Supplier InvoiceTriggers when a new supplier invoice is created in Workday.
  • Leave Request SubmittedTriggers when a leave request is submitted in Workday.
  • Expense Report SubmittedTriggers when an expense report is submitted in Workday.
  • Business Process Event CompletedTriggers when a business process event is completed in Workday.

Setup

Connect Workday in three steps.

  1. 01ConnectChoose Workday in Connections and approve access in the Workday sign-in window. Zoft never sees your password.
  2. 02Put it to workAdd Workday as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in People and HR

FAQ

Workday on Zoft, answered.

What can Zoft do with Workday?

Zoft supports 16 actions and 10 triggers for Workday. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Workday to Zoft?

Choose Workday in Connections and approve access in the Workday sign-in window. Zoft never sees your password.

Can a voice agent or chat agent use Workday?

Yes. Once Workday is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Workday without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Workday to work in your operation.