XML integration
Extensible Markup Language for storing and transporting data. Use XML from Zoft voice agents, chat agents, workflows and AI employees.
- No account needed
- 1 action
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in XML
Convert JSON to XML
Zoft + XML
What Zoft can do with XML.
- 01Voice agentsA phone agent can use XML actions such as Convert JSON to XML during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update XML while it talks to the customer.
- 03WorkflowsUse XML as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use XML actions on its own, and ask for your approval before it sends or changes anything important.
Actions 1
Things Zoft can do in XML.
- Convert JSON to XMLConvert JSON to XML
Setup
Connect XML in three steps.
- 01ConnectXML is built in. There is nothing to connect, so you can use it in a workflow straight away.
- 02Put it to workAdd XML as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
More core tools integrations.
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FAQ
XML on Zoft, answered.
What can Zoft do with XML?
Zoft supports 1 action for XML. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect XML to Zoft?
XML is built in. There is nothing to connect, so you can use it in a workflow straight away.
Can a voice agent or chat agent use XML?
Yes. Once XML is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in XML without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.