Fireflies.ai integration
Meeting assistant that automatically records, transcribes, and analyzes conversations. Use Fireflies.ai from Zoft voice agents, chat agents, workflows and AI employees.
- Starts with
New Transcription Completed - ZoftAgent or workflow decides what happens next
- Then in Fireflies.aiFind Meeting by ID
- AndFind Recent Meeting
Zoft + Fireflies.ai
What Zoft can do with Fireflies.ai.
- 01Voice agentsA phone agent can use Fireflies.ai actions such as Find Meeting by ID and Find Recent Meeting during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Fireflies.ai while it talks to the customer.
- 03WorkflowsStart a workflow when “New Transcription Completed” happens in Fireflies.ai, or use Fireflies.ai as any step on the canvas.
- 04AI employeesAn AI employee can find and use Fireflies.ai actions on its own, and ask for your approval before it sends or changes anything important.
Actions 5
Things Zoft can do in Fireflies.ai.
- Upload AudioCreates a new meeeting in Fireflies for transcription (requires a publicly accessible URL).
- Get User DetailsRetrieves profile information by ID.
- Find Meeting by IDFinds a specific meeting by ID.
- Find Recent MeetingRetrieves the latest meeting for a user.
- Find Meeting by Call DeatilsSearches meetings based on provided parameters.
Triggers 1
Events in Fireflies.ai that can start a workflow.
- New Transcription CompletedTriggered when a new meeting is transcribed.
Setup
Connect Fireflies.ai in three steps.
- 01ConnectChoose Fireflies.ai in Connections and paste an API key from your Fireflies.ai account.
- 02Put it to workAdd Fireflies.ai as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Fireflies.ai on Zoft, answered.
What can Zoft do with Fireflies.ai?
Zoft supports 5 actions and 1 trigger for Fireflies.ai. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Fireflies.ai to Zoft?
Choose Fireflies.ai in Connections and paste an API key from your Fireflies.ai account.
Can a voice agent or chat agent use Fireflies.ai?
Yes. Once Fireflies.ai is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Fireflies.ai without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.