Glide integration
Manage Glide Big Tables and rows with Glide’s API. Use Glide from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 6 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Glide
Add Rows - AndUpdate Row
Zoft + Glide
What Zoft can do with Glide.
- 01Voice agentsA phone agent can use Glide actions such as Add Rows and Update Row during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Glide while it talks to the customer.
- 03WorkflowsUse Glide as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Glide actions on its own, and ask for your approval before it sends or changes anything important.
Actions 6
Things Zoft can do in Glide.
- Add RowsAdd one or more rows to a Glide Big Table.
- Get RowsRetrieve rows from a Glide Big Table.
- Delete RowDelete a row from a Glide Big Table.
- Update RowUpdate an existing row in a Glide Big Table.
- List TablesList the Glide Big Tables available to the authenticated team.
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect Glide in three steps.
- 01ConnectChoose Glide in Connections and paste an API key from your Glide account.
- 02Put it to workAdd Glide as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Glide on Zoft, answered.
What can Zoft do with Glide?
Zoft supports 6 actions for Glide. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Glide to Zoft?
Choose Glide in Connections and paste an API key from your Glide account.
Can a voice agent or chat agent use Glide?
Yes. Once Glide is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Glide without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.