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Granola integration

AI-powered meeting notes — automatically captures and summarizes your meetings. Use Granola from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withNew Note
  2. ZoftAgent or workflow decides what happens next
  3. Then in GranolaGet Note
  4. AndList Notes
Illustrative flow built from Granola’s real triggers and actions.

Zoft + Granola

What Zoft can do with Granola.

  • 01Voice agentsA phone agent can use Granola actions such as Get Note and List Notes during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Granola while it talks to the customer.
  • 03WorkflowsStart a workflow when “New Note” happens in Granola, or use Granola as any step on the canvas.
  • 04AI employeesAn AI employee can find and use Granola actions on its own, and ask for your approval before it sends or changes anything important.

Actions 3

Things Zoft can do in Granola.

  • Get NoteRetrieve a single meeting note by its ID, with optional transcript.
  • List NotesList your meeting notes with optional date filters.
  • Custom API CallMake a custom API call to a specific endpoint

Triggers 2

Events in Granola that can start a workflow.

  • New NoteTriggers when a new meeting note is created in Granola.
  • Updated NoteTriggers when an existing meeting note is updated in Granola (e.g. summary edited, attendees changed).

Setup

Connect Granola in three steps.

  1. 01ConnectChoose Granola in Connections and paste an API key from your Granola account.
  2. 02Put it to workAdd Granola as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Productivity

FAQ

Granola on Zoft, answered.

What can Zoft do with Granola?

Zoft supports 3 actions and 2 triggers for Granola. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Granola to Zoft?

Choose Granola in Connections and paste an API key from your Granola account.

Can a voice agent or chat agent use Granola?

Yes. Once Granola is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Granola without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Granola to work in your operation.