Jira Data Center integration
Issue tracking and project management for Jira Data Center and Server. Use Jira Data Center from Zoft voice agents, chat agents, workflows and AI employees.
- Account details
- 15 actions
- 3 triggers
- Starts with
New Issue - ZoftAgent or workflow decides what happens next
- Then in Jira Data CenterCreate Issue
- AndAdd Issue Comment
Zoft + Jira Data Center
What Zoft can do with Jira Data Center.
- 01Voice agentsA phone agent can use Jira Data Center actions such as Create Issue and Add Issue Comment during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Jira Data Center while it talks to the customer.
- 03WorkflowsStart a workflow when “New Issue” happens in Jira Data Center, or use Jira Data Center as any step on the canvas.
- 04AI employeesAn AI employee can find and use Jira Data Center actions on its own, and ask for your approval before it sends or changes anything important.
Actions 15
Things Zoft can do in Jira Data Center.
- Find UserFinds an existing user.
- Get IssueGet issue data.
- Link IssuesCreates a link between two issues.
- Assign IssueAssigns an issue to a user.
- Create IssueCreates a new issue in a project.
- Update IssueUpdates an existing issue.
- Search IssuesSearch for issues with JQL
- Custom API CallMake a custom API call to a specific endpoint
- Add Issue CommentAdds a comment to an issue.
- List Issue CommentsReturns all comments for an issue.
Show all 15Show fewer
- Add Watcher to IssueAdds a new watcher to an issue.
- Add Attachment to IssueAdds an attachment to an issue.
- Delete Issue CommentDeletes a comment on a specific issue.
- Get Issue AttachmentRetrieves an attachment from an issue.
- Update Issue CommentUpdates a comment to a specific issue.
Triggers 3
Events in Jira Data Center that can start a workflow.
- New IssueTriggers when a new issue is created
- Updated IssueTriggers when an issue is updated
- Updated Issue StatusTriggers when an issue status is updated
Setup
Connect Jira Data Center in three steps.
- 01ConnectChoose Jira Data Center in Connections and enter the account details Jira Data Center asks for, such as a store name or token.
- 02Put it to workAdd Jira Data Center as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Jira Data Center on Zoft, answered.
What can Zoft do with Jira Data Center?
Zoft supports 15 actions and 3 triggers for Jira Data Center. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Jira Data Center to Zoft?
Choose Jira Data Center in Connections and enter the account details Jira Data Center asks for, such as a store name or token.
Can a voice agent or chat agent use Jira Data Center?
Yes. Once Jira Data Center is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Jira Data Center without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.