Mem integration
Capture and organize your thoughts using Mem.ai. Use Mem from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 4 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Mem
Create Mem - And
Create Note
Zoft + Mem
What Zoft can do with Mem.
- 01Voice agentsA phone agent can use Mem actions such as Create Mem and Create Note during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Mem while it talks to the customer.
- 03WorkflowsUse Mem as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Mem actions on its own, and ask for your approval before it sends or changes anything important.
Actions 4
Things Zoft can do in Mem.
- Create MemSave any content to Mem.ai for intelligent processing and future reference.
- Create NoteLog a plain-text Markdown note into Mem, optionally with formatting, templates, collections, and timestamps.
- Delete NoteDelete a note in Mem by its ID.
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect Mem in three steps.
- 01ConnectChoose Mem in Connections and paste an API key from your Mem account.
- 02Put it to workAdd Mem as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Mem on Zoft, answered.
What can Zoft do with Mem?
Zoft supports 4 actions for Mem. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Mem to Zoft?
Choose Mem in Connections and paste an API key from your Mem account.
Can a voice agent or chat agent use Mem?
Yes. Once Mem is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Mem without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.