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Microsoft Outlook Calendar integration

Calendar software by Microsoft. Use Microsoft Outlook Calendar from Zoft voice agents, chat agents, workflows and AI employees.

  1. Starts withA call, a chat message or a schedule
  2. ZoftAgent or workflow decides what happens next
  3. Then in Microsoft Outlook CalendarCreate a new event in a calendar
  4. AndList events in a calendar
Illustrative flow built from Microsoft Outlook Calendar’s real triggers and actions.

Zoft + Microsoft Outlook Calendar

What Zoft can do with Microsoft Outlook Calendar.

  • 01Voice agentsA phone agent can use Microsoft Outlook Calendar actions such as Create a new event in a calendar and List events in a calendar during the call, then hand off to a person when it should.
  • 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Microsoft Outlook Calendar while it talks to the customer.
  • 03WorkflowsUse Microsoft Outlook Calendar as a step on the workflow canvas, alongside the other apps in your stack.
  • 04AI employeesAn AI employee can find and use Microsoft Outlook Calendar actions on its own, and ask for your approval before it sends or changes anything important.

Actions 4

Things Zoft can do in Microsoft Outlook Calendar.

  • List events in a calendarList events in a calendar
  • Create a new event in a calendarCreate a new event in a calendar
  • Delete an event in a calendarDelete an event in a calendar
  • Custom API CallMake a custom API call to a specific endpoint

Setup

Connect Microsoft Outlook Calendar in three steps.

  1. 01ConnectChoose Microsoft Outlook Calendar in Connections and approve access in the Microsoft Outlook Calendar sign-in window. Zoft never sees your password.
  2. 02Put it to workAdd Microsoft Outlook Calendar as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
  3. 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
See all in Productivity

FAQ

Microsoft Outlook Calendar on Zoft, answered.

What can Zoft do with Microsoft Outlook Calendar?

Zoft supports 4 actions for Microsoft Outlook Calendar. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.

How do I connect Microsoft Outlook Calendar to Zoft?

Choose Microsoft Outlook Calendar in Connections and approve access in the Microsoft Outlook Calendar sign-in window. Zoft never sees your password.

Can a voice agent or chat agent use Microsoft Outlook Calendar?

Yes. Once Microsoft Outlook Calendar is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.

Can an AI employee work in Microsoft Outlook Calendar without supervision?

Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.

Put Microsoft Outlook Calendar to work in your operation.