Nifty integration
Project management made simple. Use Nifty from Zoft voice agents, chat agents, workflows and AI employees.
- Sign in with OAuth
- 2 actions
- Starts withA call, a chat message or a schedule
- ZoftAgent or workflow decides what happens next
- Then in Nifty
Create Task - AndCustom API Call
Zoft + Nifty
What Zoft can do with Nifty.
- 01Voice agentsA phone agent can use Nifty actions such as Create Task and Custom API Call during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Nifty while it talks to the customer.
- 03WorkflowsUse Nifty as a step on the workflow canvas, alongside the other apps in your stack.
- 04AI employeesAn AI employee can find and use Nifty actions on its own, and ask for your approval before it sends or changes anything important.
Actions 2
Things Zoft can do in Nifty.
- Create TaskCreate a task in nitfy
- Custom API CallMake a custom API call to a specific endpoint
Setup
Connect Nifty in three steps.
- 01ConnectChoose Nifty in Connections and approve access in the Nifty sign-in window. Zoft never sees your password.
- 02Put it to workAdd Nifty as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Nifty on Zoft, answered.
What can Zoft do with Nifty?
Zoft supports 2 actions for Nifty. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Nifty to Zoft?
Choose Nifty in Connections and approve access in the Nifty sign-in window. Zoft never sees your password.
Can a voice agent or chat agent use Nifty?
Yes. Once Nifty is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Nifty without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.