Productboard integration
Productboard is a product management tool that helps you manage your product roadmap and features. Use Productboard from Zoft voice agents, chat agents, workflows and AI employees.
- API key
- 4 actions
- 3 triggers
- Starts with
New Note - ZoftAgent or workflow decides what happens next
- Then in Productboard
Create Note - And
Create Feature
Zoft + Productboard
What Zoft can do with Productboard.
- 01Voice agentsA phone agent can use Productboard actions such as Create Note and Create Feature during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update Productboard while it talks to the customer.
- 03WorkflowsStart a workflow when “New Note” happens in Productboard, or use Productboard as any step on the canvas.
- 04AI employeesAn AI employee can find and use Productboard actions on its own, and ask for your approval before it sends or changes anything important.
Actions 4
Things Zoft can do in Productboard.
- Create NoteCreates a new note in Productboard
- Get FeatureGet an existing feature in Productboard
- Create FeatureCreate a new feature in Productboard
- Update FeatureUpdates an existing feature in Productboard.
Triggers 3
Events in Productboard that can start a workflow.
- New NoteTriggers when a new note is created in Productboard
- New FeatureTriggers when a new feature is created in Productboard
- Updated FeatureTriggers when an existing feature is updated in Productboard
Setup
Connect Productboard in three steps.
- 01ConnectChoose Productboard in Connections and paste an API key from your Productboard account.
- 02Put it to workAdd Productboard as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
Productboard on Zoft, answered.
What can Zoft do with Productboard?
Zoft supports 4 actions and 3 triggers for Productboard. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect Productboard to Zoft?
Choose Productboard in Connections and paste an API key from your Productboard account.
Can a voice agent or chat agent use Productboard?
Yes. Once Productboard is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in Productboard without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.