VideoAsk integration
Use VideoAsk in Zoft workflows, voice agents, chat agents and AI employees. Use VideoAsk from Zoft voice agents, chat agents, workflows and AI employees.
- Sign in with OAuth
- 6 actions
- 4 triggers
- Starts with
new form response - ZoftAgent or workflow decides what happens next
- Then in VideoAskcreate contact
- AndAdd tag to contact
Zoft + VideoAsk
What Zoft can do with VideoAsk.
- 01Voice agentsA phone agent can use VideoAsk actions such as create contact and Add tag to contact during the call, then hand off to a person when it should.
- 02Chat agentsThe same agent on web chat, WhatsApp or SMS can look up and update VideoAsk while it talks to the customer.
- 03WorkflowsStart a workflow when “new form response” happens in VideoAsk, or use VideoAsk as any step on the canvas.
- 04AI employeesAn AI employee can find and use VideoAsk actions on its own, and ask for your approval before it sends or changes anything important.
Actions 6
Things Zoft can do in VideoAsk.
- Search form by keyword(s)Search forms by keyword(s) within the organization
- create contactCreate a new respondent (contact)
- Update contactUpdate an existing respondent (contact) in VideoAsk
- Add tag to contactAdd a tag to a contact (respondent) in VideoAsk
- Custom API CallMake a custom API call to a specific endpoint
- Remove tag from contactRemove a tag from a contact (respondent) in VideoAsk
Triggers 4
Events in VideoAsk that can start a workflow.
- Form transcribedTriggered when a form is transcribed
- new form responseTrigger when a new form response is submitted
- Form contact messageTriggers when a contact sends a message via a form
- New form author responseTrigger when a form author responds to a contact message
Setup
Connect VideoAsk in three steps.
- 01ConnectChoose VideoAsk in Connections and approve access in the VideoAsk sign-in window. Zoft never sees your password.
- 02Put it to workAdd VideoAsk as a workflow step, or let a voice agent, chat agent or AI employee use it as a tool.
- 03Review every runAdd approvals where you want a person in the loop. Every run leaves a record you can check.
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FAQ
VideoAsk on Zoft, answered.
What can Zoft do with VideoAsk?
Zoft supports 6 actions and 4 triggers for VideoAsk. You can use them as workflow steps, and voice agents, chat agents and AI employees can call them as tools.
How do I connect VideoAsk to Zoft?
Choose VideoAsk in Connections and approve access in the VideoAsk sign-in window. Zoft never sees your password.
Can a voice agent or chat agent use VideoAsk?
Yes. Once VideoAsk is connected, a voice agent or chat agent can use its actions during a conversation. Permissions control which actions each agent can use.
Can an AI employee work in VideoAsk without supervision?
Only as far as you allow. AI employees ask for approval before sensitive steps, and every run leaves a record you can review.